Supported Cancellation Policies
Bookiply Holidu supports 3 cancellation policies:
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Code Block |
---|
|
[
{
"type": "BOOKING",
"unit": "DAYS",
"offset": 0,
"cutoffTime": null,
"penaltyFee": null,
"refundPercent": 70
},
{
"type": "CHECKIN",
"unit": "DAYS",
"offset": -30,
"cutoffTime": "MIDNIGHT_BEFORE_CHECKIN",
"penaltyFee": null,
"refundPercent": 0
}
] |
Policy name | Description | Periods |
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Strict | 30% penalty (70% refund) if the booking is cancelled at least 30 days before midnight of check-in date. 100% penalty (0% refund) if the booking is cancelled less than 30 days before midnight of check-in date.
| Code Block |
---|
| [
{
"type": "BOOKING",
"unit": "DAYS",
"offset": 0,
"cutoffTime": null,
"penaltyFee": null,
"refundPercent": 70
},
{
"type": "CHECKIN",
"unit": "DAYS",
"offset": -30,
"cutoffTime": "MIDNIGHT_BEFORE_CHECKIN",
"penaltyFee": null,
"refundPercent": 0
}
] |
|
Firm | 0% penalty (100% refund) if the booking is cancelled at least 30 days before midnight of check-in date. 100% penalty (0% refund) if the booking is cancelled less than 30 days before midnight of check-in date.
| Code Block |
---|
| [
{
"type": "BOOKING",
"unit": "DAYS",
"offset": 0,
"cutoffTime": null,
"penaltyFee": null,
"refundPercent": 100
},
{
"type": "CHECKIN",
"unit": "DAYS",
"offset": -30,
"cutoffTime": "MIDNIGHT_BEFORE_CHECKIN",
"penaltyFee": null,
"refundPercent": 0
}
] |
|
Moderate | 0% penalty (100% refund) if the booking is cancelled at least 14 days before midnight of check-in date. 100% penalty (0% refund) if the booking is cancelled less than 14 days before midnight of check-in date.
| Code Block |
---|
| [
{
"type": "BOOKING",
"unit": "DAYS",
"offset": 0,
"cutoffTime": null,
"penaltyFee": null,
"refundPercent": 100
},
{
"type": "CHECKIN",
"unit": "DAYS",
"offset": -14,
"cutoffTime": "MIDNIGHT_BEFORE_CHECKIN",
"penaltyFee": null,
"refundPercent": 0
}
] |
|
Payment Policies
These are the payment policies for the supported cancellation policies.
Policy name | Payment Description | Payment Policies |
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Strict | 30% is charged at time of booking (if booking date is more than 35 days from the check-in date). This amount is charged in case of cancellation. The remaining 70% balance is charged 35 days before the check-in date. If the payment is unsuccessful, the guest has 5 additional days to update their payment details. Otherwise, the booking will be cancelled 30 days before check-in with the 30% penalty applied. If booking date is less than 35 days from the check-in date, 100% is charged at time of booking. If the guest cancels between 35 and 30 days before check-in, then the 70% balance payment charged will be refunded.
| Code Block |
---|
| [
{
"unit": "DAYS",
"offset": 0,
"percentage": 30,
"referenceDate": "BOOKING_DATE"
},
{
"unit": "DAYS",
"offset": -35,
"percentage": 70,
"referenceDate": "CHECKIN"
}
] |
|
Firm | Nothing is charged at time of booking (if booking date is more than 35 days from the check-in date). 100% balance payment is charged 35 days before the check-in date. If the payment is unsuccessful, the guest has 5 additional days to update their payment details. Otherwise, the booking will be cancelled 30 days before check-in without any penalty applied. If booking date is less than 35 days from the check-in date, 100% is charged at time of booking. If the guest cancels between 35 and 30 days before check-in, then the 100% balance payment charged will be refunded.
| Code Block |
---|
| [
{
"unit": "DAYS",
"offset": -35,
"percentage": 100,
"referenceDate": "CHECKIN"
}
] |
|
Moderate | Nothing is charged at the time of booking (if booking date is more than 19 days from the check-in date). 100% balance payment is charged 19 days before the check-in date. If the payment is unsuccessful, the guest has 5 additional days to update their payment details. Otherwise, the booking will be cancelled 14 days before check-in without any penalty applied. If booking date is less than 19 days from the check-in date, 100% is charged at time of booking. If the guest cancels between 19 and 14 days before check-in, then the 100% balance payment charged will be refunded.
| Code Block |
---|
| [
{
"unit": "DAYS",
"offset": -19,
"percentage": 100,
"referenceDate": "CHECKIN"
}
] |
|
Cancellation and Payment Timelines
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